Spa Bliss of Charlotte Policies
Spa Bliss of Charlotte massage therapy is scheduled by appointment only. Contact us anytime to discuss your needs with a certified practitioner and reserve your me time using Visa, Master Card or any major credit card.
Please understand that the services are reserved for you personally, when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked.
We have a strict and enforced 24 hour cancellation policy. Appointments made within the 24 hour period and need to cancel, you must cancel within 4 hours of appointment time or it will result in a charge equal to 50% of the reserved service amount.
Any multiple services or combos must be held with a credit card. Multiple services, combos or single services not cancelled 24hours in advance will be charged 100% of the reserved service amount. A credit card "HOLD" transaction maybe made on your credit card to reserve the appointment time.
If you arrive late for your appointment, Spa Bliss of Charlotte practitioners will provide treatment for the remaining session time only, with no fee reduction. Due to tightly booked schedules, we are unable to extend appointments beyond the originally specified time.
Most of our massage therapy services are covered by health insurance. Please call us for more information.
Kindly arrive at least 10 minutes prior to your first appointment to provide health information and consult with your massage therapist regarding your condition. Contact our office for more information.
Please let us know if you would prefer a specific massage therapist that has been recommended to you or if you would prefer a male or female practitioner when you call to schedule an appointment.
Illness and Health Concerns
Kindly let us know of any health conditions, allergies and/or other concerns you may have prior to treatment. In an effort to provide a healthy environment, we respectfully request that you reschedule your appointment if you are experiencing a cold, fever, or flu, etc. This is in consideration of your health as well as the well-being of other clients and staff.